I will ship your item(s) to the address you specify. Please double check that your address is correct. If an item is returned to me as undelivered, I will gladly reship to the correct address with additional postage paid.

Shipping:
Orders will be processed and shipped within 3-5 business days of the order date. If we anticipate any potential delays in processing, I will notify you within 48 hours of your order. International deliveries will take approximately 15-20 days. There may be other unanticipated delays such as customs, etc.

These timeframes are approximations based upon our shipping experience. However, sometimes your order may take longer if it is delayed by uncontrollable factors. please understand.


Important:
I cannot be responsible for custom duties, import tariffs, taxes, and fees. Please be aware that you may be required to pay these additional charges when the package reaches your country.

 

Refunds and Exchanges:

We hope you happy with your goods but if your not then please notify us by email: cartera.handbags@gmail.com.
 

RETURN PROCEDURE:

Please notify me 48 hours after receiving the goods of your intent to return. Returns must be verified by me via email before the item is mailed back. You need to pay the return shipping cost. A refund will be issued ONLY for your purchase price; your original shipping charge will NOT be refunded. All returns must be sent back to me within 7 days from the initial email communication. Custom design are none returnable items.

 

NOT ACCEPTABLE RETURN ITEMS: 
1. Handbag worn and/or washed are not acceptable returns.
2. Handbag used and/or worn. 
3. Items in your possession for longer than 7 days.

 

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